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Financial holding company stakeholders decided to conduct a pilot project of creating a transparent governance system, suitable for replication to holding’s daughter companies. The main goal was to streamline operations in order to increase regional competitiveness and expand the market share.
  • Formalize bank’s business processes.
  • Get the bank’s governance system ready for successful assessment of authorities in order to certify ISO 9001:2000 conformity.
  • Launch  implementation of a balanced scorecard and risk management systems.
  • All bank’s processes has been identified and formalized.
  • Responsibility and authorities have been assigned.
  • Corporate governance structure reorganized to match the new requirements, specified within the project.
  • The project is under development.
  • Responsibilities of the management are clarified, documented and properly communicated to the responsible executives and managers.
  • The project is in the execution stage.