The company is a leading system integrator in the market of Kazakhstan. Responsibility and authorities have not been delegated in accordance with the company’s business objectives. The business development goals and strategy have not been clearly specified.
- To create a transparent and sclable management system that will meet international standards requirements and will allow company’s constant improvement.
- To raise business capitalization and market recognition.
- To create provisions for business growth and diversification.
- Management practices were streamlined according to the corporate strategic goals.
- Policy of customer relations management was introduced.
- Mechanisms of permanent improvements of existing practices were implemented.
- Quality of service was substantiated by thorough documenting of corresponding business processes.
- Management processes were streamlined according to ISO 9001:2000 requirements.
- Company’s management system has been certified by one of the leading and internationally recognized certification authorities.
- Management’s motivation has increased.
- Company’s assessed value has grown significantly.